Welcome to RosCar Armenia (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our website https://roscar.am/
(the “Website”).
RosCar Armenia is an aggregator of rental vehicles from international and local car rental companies in Armenia. We help users compare available offers and submit booking requests through our platform.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our Website.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information You Provide
When you use our Website, fill out booking forms, request a quote, contact us, or otherwise interact with our services, we may collect personal information such as:
- Full name
- Email address
- Phone number
- Pick-up and drop-off details
- Rental dates and times
- Vehicle preferences
- Any additional information you provide in messages or forms
1.2 Automatically Collected Information
When you access the Website, we may automatically collect certain technical and usage data, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed and time spent on the Website
- Referring website or source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To provide and operate our car rental aggregation services
- To process booking requests and connect you with rental providers
- To communicate with you regarding inquiries, reservations, and support requests
- To improve our Website, services, and user experience
- To analyze traffic, trends, and platform performance
- To prevent fraud, abuse, and unauthorized activity
- To comply with applicable legal obligations
- To send service-related messages and, where permitted, promotional communications
3. How Our Service Works
RosCar Armenia operates as a platform that aggregates rental car offers from international and local car rental companies. When you submit a booking request or inquiry through our Website, your information may be shared with the relevant rental partner(s) in order to process your request, confirm availability, provide pricing, and complete the rental arrangement.
Please note that the final rental agreement may be concluded directly between you and the rental provider. In such cases, the provider may process your personal data according to its own privacy policy and terms.
4. Sharing of Information
We may share your information in the following situations:
- With car rental partners: to process reservations, availability checks, pricing requests, and customer service related to your booking
- With service providers: such as website hosting, analytics, customer support, and technical service providers that help us operate our business
- For legal reasons: when required by law, court order, legal process, or governmental request
- To protect rights and security: where necessary to protect our rights, users, partners, or the Website
- In a business transfer: in connection with a merger, acquisition, sale of assets, or similar corporate transaction
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve functionality, remember user preferences, analyze traffic, and enhance user experience.
Cookies may be used for purposes such as:
- Keeping the Website functioning properly
- Understanding how visitors use the Website
- Improving performance and usability
- Supporting marketing and analytics efforts
You can usually control or disable cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, resolving disputes, enforcing agreements, and complying with legal obligations.
The retention period may vary depending on the type of information and the reason for its collection.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. International Data Transfers
Because RosCar Armenia works with both local and international rental companies, your personal information may be transferred to and processed in countries other than your own, where data protection laws may differ.
By using our Website and submitting your information, you understand and agree that such transfers may occur when necessary to provide our services.
9. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your data, where applicable
To exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before responding to your request.
10. Third-Party Websites and Services
Our Website may contain links to third-party websites, services, or partner platforms. We are not responsible for the privacy practices, content, or security of those third parties.
We encourage you to review the privacy policies of any third-party websites or rental providers you interact with.
11. Children’s Privacy
Our Website and services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal data from a child without appropriate authorization, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us:
RosCar Armenia
Website: https://roscar.am/
Email: [email protected]